BA/Operations Manager

Job Title: BA/Operations Manager

Job Location: Hartford NC 06118

Onsite Requirements:

• SharePoint/.Net
• Jira or comparable defect management tools
• Stakeholder management skills

Job Description:

• The Business Analyst / Operations Manager (BA/Ops Manager) will support migration readiness and operational stability for business-critical applications moving from SharePoint to a custom .NET platform.
• This role ensures continuity of service, oversees maintenance, coordinates testing, manages issue resolution, and leads communication between technical teams, business stakeholders, and the migration program.
• The position plays a key role in ensuring readiness validation and successful transition of reporting and operational processes.

Key Responsibilities:

Project Coordination & Oversight

• Oversee schedule, activities, and status reporting for readiness and maintenance workstreams.
• Serve as primary liaison between the migration team, developers, administrators, and business units.
• Maintain clear communication of timelines, risks, blockers, and progress.

Migration Readiness & Assessment

• Conduct and document readiness assessments for each application, including data quality, system dependencies, and process fit for migration.
• Develop and maintain the Migration Readiness Assessment Report.

Operations & Maintenance

• Manage day-to-day operations of existing SharePoint applications.
• Perform configuration updates and ensure uninterrupted business operations until final migration.
• Ensure timely remediation of issues through defect management tools (EQSL, Jira).

Testing & Validation

• Coordinate development of test plans, test cases, and validation procedures.
• Facilitate pre-migration and post-migration testing activities, documenting outcomes and defects.
• Support user acceptance testing (UAT).

Stakeholder Engagement

• Work closely with business partners to validate requirements, readiness criteria, and reporting needs.
• Facilitate workshops, walkthroughs, and milestone reviews.

Reporting & Documentation

• Maintain quarterly maintenance logs, defect logs, and testing documentation.
• Contribute to the Final Readiness Package and handoff documentation.

Qualifications:

• 5+ years of experience as a Business Analyst, Operations Manager, or similar role.
• Experience supporting migration or system modernization projects (SharePoint, .NET preferred).
• Strong understanding of testing processes, documentation, and operational support.
• Familiarity with EQSL, Jira, or comparable defect management tools.
• Excellent communication, organizational, and stakeholder-management skills.
• Ability to coordinate cross-functional teams under tight timelines.

• **3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
• This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future**